Policies

[x_section bg_color=”#ffffff” style=”margin: 0px 0px 0px 0px; padding: 45px 0px 45px 0px; “][x_row inner_container=”true” marginless_columns=”false” bg_color=”” style=”margin: 0px auto 0px auto; padding: 0px 0px 0px 0px; “][x_column bg_color=”” type=”1/1″ style=”padding: 0px 0px 0px 0px; “][x_custom_headline level=”h2″ looks_like=”h3″ accent=”false” class=”h-resp”]Policies[/x_custom_headline][/x_column][/x_row][x_row inner_container=”true” marginless_columns=”false” bg_color=”” style=”margin: 0px auto 0px auto; padding: 0px 0px 0px 0px; “][x_column bg_color=”” type=”3/4″ style=”padding: 0px 0px 0px 0px; “][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]General Information[/x_custom_headline][x_text class=”p-resp”]

  • Silvana is a smoke-free facility.
  • Guests must be at least 14 years
    old unless accompanied by a
    parent or guardian.
  • Please turn off all cell phones
    when in the spa area.

[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Hours[/x_custom_headline][x_block_grid type=”two-up”][x_block_grid_item]Tuesday[/x_block_grid_item][x_block_grid_item]9am-8pm[/x_block_grid_item][/x_block_grid][x_block_grid type=”two-up”][x_block_grid_item]Wednesday[/x_block_grid_item][x_block_grid_item]9am-8pm[/x_block_grid_item][/x_block_grid][x_block_grid type=”two-up”][x_block_grid_item]Thursday[/x_block_grid_item][x_block_grid_item]9am-8pm[/x_block_grid_item][/x_block_grid][x_block_grid type=”two-up”][x_block_grid_item]Friday[/x_block_grid_item][x_block_grid_item]9am-6pm[/x_block_grid_item][/x_block_grid][x_block_grid type=”two-up”][x_block_grid_item]Saturday[/x_block_grid_item][x_block_grid_item]8am-4pm[/x_block_grid_item][/x_block_grid][x_block_grid type=”two-up”][x_block_grid_item]Sunday & Monday[/x_block_grid_item][x_block_grid_item]CLOSED[/x_block_grid_item][/x_block_grid][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]General Information[/x_custom_headline][x_text class=”p-resp”]We accept Cash, Check, Debit, Visa, MasterCard, Discover, American Express or Silvana Gift cards. There will be a $25 fee for all returned checks.[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Gift Cards[/x_custom_headline][x_text class=”p-resp”]Gift cards are available in store or online at in any monetary amount. Gift cards are non-refundable and non- redeemable for cash. Gift cards must be presented at time of service.[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]At Your Service[/x_custom_headline][x_text class=”p-resp”]Our friendly staff is here for you. Just ask if there is something more we can do for you. We are pleased to make your service an experience to look forward to.[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Silvana Promises[/x_custom_headline][x_text class=”p-resp”]With each visit, professional licensed technicians will treat you to the highest quality of service and purest products to give you consistent customer satisfaction time after time.[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Scheduling[/x_custom_headline][x_text class=”p-resp”]We offer a few different scheduling options. You can call (860) 589-7249, visit www.silvanaspa.com, or walk in. We suggest all clients arrive 15 minutes prior to the appointment for full enjoyment of services. For Packages and multiple services, a credit card MUST be placed on file. We understand that sometimes a guest will be late. In this event, services may be adjusted accordingly. Time for all services and packages is estimated.[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Cancellations[/x_custom_headline][x_text class=”p-resp”]We understand that cancellations are sometimes necessary. We ask a minimum of 24hr notice. Cancellation of a service with less then 24hrs notice will result in 100% charge.[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Gratuities[/x_custom_headline][x_text class=”p-resp”]We suggest a 20% gratuity.[/x_text][x_custom_headline level=”h4″ looks_like=”h4″ accent=”false” class=”h-resp” style=”color: #eb975d; text-transform: uppercase;”]Get Spa Discounts[/x_custom_headline][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Series[/x_custom_headline][x_text class=”p-resp”]Save up to 15% on services*
(*available for most services)
[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]Silvana Spa Packages[/x_custom_headline][x_text class=”p-resp”]Includes a 15% discount on bundled services. (Tax included. Package must be pre-paid in advance)[/x_text][x_custom_headline level=”h6″ looks_like=”h6″ accent=”false” class=”h-resp”]A La Carte Packages[/x_custom_headline][x_text class=”p-resp”]Save 15% on services when 3 or more services are booked together. (Tax not included. Package must be pre-paid in advance).[/x_text][/x_column][x_column bg_color=”” type=”1/4″ style=”padding: 0px 0px 0px 0px; “][x_image type=”rounded” src=”/wp-content/uploads/2015/11/bristol-ct-dayspa-22724367_m.jpg” alt=”Bristol CT dayspa policies” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][x_icon_list][x_icon_list_item type=”search”]Current Promotions[/x_icon_list_item][x_icon_list_item type=”dollar”]Buy a gift card[/x_icon_list_item][x_icon_list_item type=”calendar”]Book online[/x_icon_list_item][x_icon_list_item type=”search”]Packages[/x_icon_list_item][/x_icon_list][/x_column][/x_row][/x_section]